Refund policy

 

1. Refunds and Cancellations
   1.1 The Student understands that course fees secure access to protected intellectual property
   and reserved training resources.
   1.2 Once Digital Materials have been issued, no refunds will be given under any
   circumstances.
   1.3 Attendance at any In-Person Training renders all payments made to that date
   non-refundable.
   1.4 If the Student cancels after signing but before Digital Materials are released, the Academy may, at its discretion, refund fees minus reasonable administrative costs.
   1.5 No refunds are available once any element of the Course has commenced or Digital Materials have been accessed.
   1.6 The Student expressly agrees that the statutory right to cancel under Regulation 29 and 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 is waived once access to Digital Materials is provided.
   1.7 Chargebacks: The Student irrevocably authorises all payments and waives any right to initiate, request, or authorise a chargeback via Stripe, card issuer, or bank once access to Digital Materials or training has been granted. Any attempted chargeback constitutes breach of contract, and the Academy reserves the right to recover sums, administrative fees, and legal costs.
2. Digital Access and Intellectual Property Rights
   2.1 All course content and Intellectual Property remain the exclusive property of the Academy.
   2.2 Access is granted solely for the Student’s personal study during enrolment and under a revocable, non-transferable licence.
   2.3 The Student shall not:
   (a) save, copy, screenshot, photograph, or record content except for private study;
   (b) distribute, share, upload, sell, or transmit materials to any other person;
   (c) use the materials to teach, demonstrate, or create derivative work; or
   (d) permit any third party to access the content.
   2.4 Unauthorised copying or distribution constitutes infringement under the Copyright, Designs
   and Patents Act 1988 and may result in termination of training, revocation of certification, civil
   proceedings, and claims for damages.
   2.5 The Student shall not deliver scar-camouflage or paramedical-tattooing education privately or through another academy for two (2) years following completion without written consent of the Academy.
3. Rescheduling and Illness
   3.1 If the Student is unable to attend due to illness, notice must be given as soon as practicable by email or telephone.
   3.2 The Academy will reschedule to the next suitable date within six (6) months at no extra cost. This is a deferral, not a refund.
   3.3 If the Student cancels again or fails to attend the rescheduled date, the session and all related payments are forfeited.
   3.4 If the trainer or venue is unavailable due to illness or unforeseen circumstances, the Academy will provide reasonable notice and offer the earliest alternative date. This shall satisfy the Academy’s obligation to deliver training.